Frequently Asked Questions

Q. How do I shop on your site?

A. Add your selected items to your shopping basket and when complete click on the 'Checkout' icon. You will be asked to enter an e-mail address and if you are a new customer, the site will guide you through setting up a new account. Finally, payment is made on our secure Protx site.

Q. I've forgotten my password?

A. Go to 'Customer Login' page. Enter your e-mail address. Your password will be e-mailed to you.

Q. What is the most accurate way to get my measurements?

A. Chest - Measure around the fullest part of the chest just under the armpits, ensuring that the tape measure crosses the shoulder blades.

• Waist - The easiest way is to measure the waistband of the trousers that you feel most comfortable in. Otherwise, work out where on your hips your trousers usually sit and measure round.
• Inside Leg - Again, measure the inside leg of a pair of trousers that fit you best or, failing that, get a friend to measure the distance from the crotch to where you want the trousers to sit on your ankle.

Q. What are the XL sizes in inches?

A. Please see our comprehensive size chart for size comparisons.

Please contact us if you have any questions regarding the size of any item of clothing. We are always happy to measure any item for you to give the exact measurement.